Client Delivery Manager (HubSpot)

TL;DR

Client Delivery Manager (HubSpot): Leading HubSpot implementations and owning client outcomes end-to-end with an accent on project plan management, cross-functional team alignment, and client relationship growth. Focus on driving accountability across internal and external stakeholders, navigating complex implementation timelines, and identifying strategic upsell opportunities.

Location: Must be based in the USA

Salary: $75,000 - $95,000 annually

Company

An Elite HubSpot partner agency dedicated to helping businesses achieve growth through best-in-class technology and strategic implementations.

What you will do

• Own and manage HubSpot project plans from kickoff through completion, defining timelines and deliverables.
• Serve as the primary point of contact for assigned accounts, leading structured client meetings and ensuring alignment.
• Coordinate cross-functional delivery teams and hold both internal teams and clients accountable to agreed outcomes.
• Identify growth opportunities within accounts to drive cross-sell and upsell of HubSpot solutions.
• Provide strategic guidance on HubSpot tools and best practices to ensure long-term account health and retention.
• Navigate difficult client conversations and resolve blockers to turn delivery challenges into successful outcomes.

Requirements

• Must be based in the USA.
• 2+ years of experience in SaaS implementations, consulting, or project management in a B2B agency environment.
• Proven experience running software implementations and managing timelines across multiple stakeholders.
• Proficiency with project management tools such as Teamwork.com, Asana, Monday.com, or ClickUp.
• Exceptional communication and facilitation skills for high-stakes client-facing environments.

Nice to have

• Prior experience with HubSpot, other CRMs, or digital marketing platforms.
• HubSpot certifications.

Culture & Benefits

• Competitive base salary and performance-based bonuses.
• Comprehensive healthcare package, including company-paid medical insurance.
• 401k matching.
• Professional development opportunities, including leadership coaching and HubSpot certifications.
• Collaborative, growth-oriented culture with direct impact on company and client success.