Subscription Renewals Representative (Italian and Spanish)

TL;DR

Subscription Renewals Representative (Italian and Spanish): Manage a portfolio of subscription renewals in EMEA markets to maximize revenue and retention with an accent on Italian and Spanish-speaking accounts. Focus on achieving retention targets, handling tender contracts, and delivering high customer service standards.

Location: Dublin, Ireland (Hybrid)

Company

World-leading software company providing solutions for infrastructure professionals in design, build, and operations across transportation, water, energy, and cities.

What you will do

• Manage subscription renewals portfolio to maximize revenue and ensure high account retention.
• Achieve quarterly and annual targets for retention and product expansion.
• Handle end-to-end Spanish tender processes, collaborating with Legal and Finance.
• Promote Bentley SELECT and Open Access programs while resolving user queries.
• Proactively engage high-priority users and identify sales opportunities for the team.
• Maintain accurate CRM records and support operational activities.

Requirements

• Fluency in English, Italian, and Spanish.
• 2+ years in Operations or Renewals in IT industry.
• Demonstrated success meeting revenue targets in subscription renewals.
• Strong communication and customer service skills.
• Understanding of sales operations; experience with SAP or Workday.
• Bachelor’s degree or equivalent experience (preferred).

Nice to have

• Experience with Spanish tender contracts.
• SaaS environment experience.

Culture & Benefits

• Great team and inclusive culture with global initiatives.
• Attractive salary and benefits package.
• Commitment to colleague well-being and professional growth.
• Opportunity to contribute to sustainable infrastructure worldwide.