IT System Administrator (3rd Level / Cloud Infrastructure)

TL;DR

IT System Administrator (3rd Level / Cloud Infrastructure): Acting as technical escalation point in 3rd-level support and designing secure cloud/hybrid infrastructure architectures with an accent on Microsoft Azure, Zero Trust strategies, and high-availability systems. Focus on implementing security concepts, performing root cause analysis, and contributing to customer projects.

Location: Taufkirchen near Munich, Germany (Hybrid)

Company

Owner-managed IT systems integrator with over 20 years of experience building stable, secure, and future-ready IT infrastructures focused on cloud, hybrid environments, IT security, and highly available systems.

What you will do

• Act as 3rd-level support escalation point for complex incidents.
• Design secure cloud and hybrid infrastructure architectures.
• Develop customer-specific infrastructure and security concepts.
• Implement cloud projects, Zero Trust, and identity protection strategies.
• Secure hybrid IT environments per modern standards and perform root cause analysis.
• Collaborate with 2nd-level support and contribute to cloud/security portfolio across multiple customer projects.

Requirements

• Degree or training in IT or comparable qualifications.
• 6–7+ years of relevant experience, ideally in IT service provider with 3rd-level support in complex environments.
• Experience designing/implementing cloud/infrastructure projects and security in hybrid clouds.
• Strong Microsoft Cloud: Azure (IaaS, hybrid), Intune, Conditional Access, Identity Protection, Microsoft Defender, DLP, Zero Trust, Microsoft Virtual Desktop.
• Solid Microsoft infra: Windows Server, Hyper-V, Failover Clustering, Exchange/SQL Server, terminal servers.
• Networking/security: Fortigate/Meraki firewalls, VPN, segmentation, routing/switching; tools like VEEAM, Mailstore, NoSpam Proxy, Proxmox, Postgres, NinjaOne, Linux, HAProxy.
• Languages: German C1/C2; English B2.
• High customer orientation and responsibility.

Culture & Benefits

• Hybrid model: Work from choice location when not on-site with customers.
• Optional 4-day work week for work-life balance.
• 30 days paid vacation and sabbatical support.
• Dedicated training budget for professional growth.
• Strong team spirit with mutual support emphasized in employee surveys.