Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Driving expansion revenue and retention for a book of SMB accounts with an accent on consultative selling and pipeline management. Focus on maximizing account value, executing high-volume renewals, and identifying growth opportunities within the SMB segment.

Location: Hybrid, London (must be in office 3 days per week)

Company

hirify.global is a leading AI-native go-to-market solution providing sales and marketing teams with verified B2B contact data and engagement tools to drive revenue growth.

What you will do

• Manage the entire sales process for renewals and upsells, including trial management, negotiation, and closing.
• Oversee and grow a book of approximately 300 SMB accounts to maximize account value.
• Conduct 25+ meetings per week to identify expansion opportunities and develop buyer relationships.
• Collaborate with Customer Success, Support, Onboarding, and Product teams to ensure a seamless customer experience.
• Maintain a consistent 3x pipeline month-over-month and achieve quarterly quotas.

Requirements

• At least 1 year of experience managing a large book of SMB accounts (500+ accounts) with a focus on retention and expansion.
• Proven track record of consistently meeting targets for at least 3 trailing quarters.
• Proficiency in consultative selling and the discovery process to tie product value to business outcomes.
• Ability to communicate and influence stakeholders at the Director level and above in Sales, Marketing, and RevOps.
• Must be based in London and willing to work in the office 3 days per week.

Nice to have

• Previous experience working within the SaaS industry.

Culture & Benefits

• AI-native work environment focused on productivity, automation, and continuous improvement.
• Culture of extreme ownership, urgency, and voracious learning.
• Collaborative "all for one" team approach across departments.
• High level of autonomy and opportunity to make a real impact in a fast-growing company.