Partner Success Manager (Cybersecurity)

TL;DR

Partner Success Manager (Cybersecurity): Managing a portfolio of strategic partners in the LatAm region to ensure successful integration and monetization of security solutions with an accent on partner activation and revenue expansion. Focus on reducing time-to-first-value, driving product adoption, and executing joint growth plans to increase MRR.

Location: Must be located in Brazil and have the legal right to work there.

Company

AI-enabled security and web infrastructure company dedicated to safeguarding web ecosystems from automated threats.

What you will do

• Lead partner onboarding and activation processes to reduce time-to-first-value.
• Embed security products into partner workflows, sales motions, and support processes.
• Identify and execute upsell and cross-sell opportunities to increase partner-driven MRR.
• Monitor partner health and engagement to proactively mitigate churn risks.
• Enable partner sales teams with positioning, messaging, and playbooks.
• Act as the voice of the partner internally, providing regional insights to Product and Engineering teams.

Requirements

• 3–6+ years of experience in Partner Success, Customer Success, or Account Management within SaaS, Hosting, Cloud, or Infrastructure.
• Proven experience working with partners in the LatAm region.
• Experience with HSPs, MSPs, or channel-based business models.
• Strong commercial mindset focused on revenue, expansion, and growth.
• Fluent in Portuguese, Spanish, and English.
• Legal right to work in Brazil.

Culture & Benefits

• Direct impact on revenue growth and the global partner ecosystem.
• Opportunity to build and scale partnerships in high-growth markets.
• Ability to shape a world-class Partner Success function from the ground up.
• Fast-paced, entrepreneurial work environment.
• Diverse and inclusive company culture.