Digital Revenue Manager - Enterprise (SaaS)

TL;DR

Digital Revenue Manager - Enterprise (SaaS): Managing enterprise customer revenue and retention with an accent on GRR and NRR optimization. Focus on building scalable digital lifecycle programs and AI-assisted workflows to protect and grow existing customer value.

Location: Hybrid (Austin, TX hub-based)

Company

hirify.global is an AI Cyber Asset Intelligence platform that provides IT and Security teams with full visibility and automation to reduce cyber risk across hybrid environments.

What you will do

• Manage a book of 750 high-value enterprise accounts to maintain a GRR target of 90%+.
• Drive NRR of 102%+ through strategic price growth and optimized renewal cycles.
• Co-design automated, metadata-driven nurture programs and digital lifecycle playbooks.
• Build digital motion infrastructure, including self-serve portals and AI-assisted customer insights.
• Provide personal high-touch intervention for critical escalations and strategic pricing conversations.

Requirements

• 3–5+ years of experience in Account Management, Customer Success, or Revenue Management within B2B SaaS.
• Proven track record of managing hundreds of accounts in a scaled environment.
• Experience owning or influencing GRR, NRR, and churn reduction.
• Strong analytical skills with experience in health scores and usage metrics.
• Must be based in or able to work from the Austin, TX hub.

Culture & Benefits

• Performance-based variable compensation tied to GRR and NRR outcomes.
• Comprehensive healthcare coverage and HRA.
• 401(k) with 4% employer match.
• Generous PTO, including vacation, personal, and sick leave.
• $500 annual learning and development budget.
• Collaborative culture with a hybrid work environment.