Executive Account Director (SaaS)

TL;DR

Executive Account Director (SaaS): Managing a portfolio of strategic enterprise clients for a data collaboration platform with an accent on customer success, value-selling, and long-term growth. Focus on building executive-level relationships, driving product adoption, and leading renewal strategies within the adtech/martech ecosystem.

Location: New York, USA (US-based benefits and 401k indicate a US-restricted role).

Salary: $112,000 – $155,000 base salary (OTE: $148,960 – $206,150).

Company

hirify.global is a leading data collaboration platform focused on consumer privacy, data ethics, and foundational identity solutions for global brands and enterprises.

What you will do

• Build and nurture executive-level relationships with strategic brand customers.
• Lead renewal strategy, forecasting, and contract negotiations for a portfolio of clients.
• Collaborate with cross-functional teams to improve customer journey, health, and product adoption.
• Coach and mentor Customer Success Managers on value-selling methodologies.
• Identify and lead cross-functional initiatives to enhance the overall customer experience.
• Communicate progress of key initiatives to internal and external stakeholders.

Requirements

• Minimum 7 years of experience as a CSM/Account Director or 10+ years in customer-facing roles with 4 in CS.
• Enterprise B2B SaaS experience with emphasis on Media Buying, Measurement, or Identity.
• Proven experience managing accounts with $2M+ ARR or equivalent negotiation and project management skills.
• Familiarity with Salesforce or similar CRM software.
• Experience drafting and delivering QBRs and executive summaries.
• Must be authorized to work in the United States.

Nice to have

• Experience managing 3-5 highly strategic accounts or 20+ accounts at $500k+ ARR.
• Background in adtech/martech on either the Sales or Buy side.
• Familiarity with Clean Room solutions and collaboration use cases.
• Knowledge of financial metrics like NPV, IRR, and ROI.

Culture & Benefits

• Comprehensive benefits package including medical, dental, vision, and disability insurance.
• 401(k) matching plan (1:1 match up to 6% of salary).
• Employee Stock Purchase Plan with 15% discount.
• Flexible paid time off, paid holidays, and paid parental leave.
• Focus on diversity, inclusion, and belonging with global team collaboration.