Senior Manager, Revenue Operations (SaaS)

TL;DR

Senior Manager, Revenue Operations (SaaS): Leading the NOAM Retail RevOps function to scale go-to-market strategy with an accent on KPI governance, forecasting, and pipeline performance. Focus on driving operational excellence, optimizing quota attainment, and building a high-performing RevOps team.

Location: Remote or Hybrid within North America (NOAM)

Company

hirify.global is a cloud-based commerce platform serving retail, hospitality, and golf businesses globally.

What you will do

• Lead the weekly business cadence, delivering narratives on pipeline health, performance trends, and risks for NOAM Retail.
• Conduct bi-weekly performance deep dives for AE and AM segments to identify execution gaps and prioritize actions.
• Facilitate MBR and QBR sessions to align strategic priorities and investment cases with GTM and Finance leadership.
• Perform monthly quota, coverage, and capacity analysis to provide data-driven resourcing recommendations.
• Manage the RevOps workstream for quarterly reforecasting, aligning targets with current business realities.
• Build and coach a high-performing RevOps team while partnering with Product, Enablement, and Data teams to align tools and reporting.

Requirements

• 8+ years of experience in GTM environments (Revenue Operations, Sales Ops, BizOps, Strategy, or FP&A).
• 2+ years of people leadership experience managing teams in hybrid or remote settings.
• Bachelor’s degree in Business, Finance, Technology, or Operations (MBA is a plus).
• Proven track record of driving cross-functional outcomes with senior stakeholders in GTM and Finance.
• Advanced analytical skills in designing and governing KPIs across the full customer journey.
• Fluency in English as a working language is required.

Culture & Benefits

• Flexible work environment with remote work policies and paid time off.
• Equity options and pension plan contributions.
• Health and wellness credits and training opportunities for professional growth.
• Computer purchase program for a personal Macbook.
• Enhanced parental leave and designated time off to volunteer in the community.