Inbound Sales Development Representative (SaaS)

TL;DR

Inbound Sales Development Representative (SaaS): Qualification and conversion of inbound leads to drive the sales pipeline with an accent on lead management and funnel optimization. Focus on improving conversion rates, leveraging AI tools for personalization, and collaborating with Marketing and RevOps to refine lead routing.

Location: Remote (United States)

Salary: $65,000 – $70,000 per year

Company

Cloud deployment and management platform simplifying Microsoft cloud and end-user computing investments for IT professionals.

What you will do

• Manage and qualify inbound leads from website and digital channels with a focus on speed-to-lead.
• Conduct discovery calls via phone, email, and video to assess prospect fit against the Ideal Customer Profile.
• Collaborate with Account Executives to ensure seamless handoffs and high conversion from meeting to opportunity.
• Partner with Marketing Operations to identify funnel bottlenecks and implement routing automations.
• Actively leverage AI tools to enhance outreach personalization and workflow efficiency.
• Maintain clean CRM records and document scalable inbound playbooks.

Requirements

• 1-3 years of experience in sales development or inside sales roles.
• Must be based in the United States.
• Strong communication skills for engaging IT buyers, MSP owners, and enterprise stakeholders.
• Proficiency with CRM platforms (Salesforce preferred) and sales engagement tools (Outreach, SalesLoft).
• Demonstrated ability to qualify prospects using frameworks like BANT or MEDDIC.

Nice to have

• Experience in B2B SaaS or cloud technology selling to IT buyers.
• Familiarity with the Microsoft technology ecosystem (Azure, AVD, Windows 365, Intune).
• Experience with marketing automation platforms such as HubSpot or Marketo.
• Background in building or improving SDR sequences and playbooks.
• Experience using AI tools for call preparation and outreach automation.

Culture & Benefits

• Competitive base salary and incentive plan.
• Stock options and retirement plans.
• Comprehensive health and welfare plans.
• Unlimited flexible paid time off, including your birthday off.
• Collaborative and fast-paced team culture.