Account Manager (Pharmaceuticals)

TL;DR

Account Manager (Pharmaceuticals): Managing publication and medical affairs client accounts to drive satisfaction and revenue growth with an accent on strategic account planning and cross-functional collaboration. Focus on overseeing project timelines, budgets, and deliverables while ensuring compliance with industry standards like GPP2022 and the Sunshine Act.

Location: Chicago, Illinois, United States

Company

hirify.global is a specialized agency that brings an empathetic patient focus to the new product commercialization process for pharmaceutical clients.

What you will do

• Serve as the primary point of contact for assigned client accounts, building and maintaining trust-based relationships.
• Collaborate with Project Managers to refine specifications and oversee project scopes, timelines, budgets, and deliverables.
• Ensure all deliverables comply with GPP2022, ICMJE, the Sunshine Act, and region-specific requirements.
• Manage financial integrity by drafting SOWs, monitoring budgets, and coordinating timely invoicing and revenue reconciliation.
• Provide mentorship and onboarding support to junior members of the Client Services team.

Requirements

• Bachelor's degree.
• 3+ years of experience in project or account management within medical communications, publications, or a pharmaceutical company.
• Experience with publication and medical affairs accounts is required.
• Strong organizational skills with high attention to detail and accuracy.
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel).
• Ability to travel as required.

Nice to have

• Knowledge of electronic project management systems such as Veeva, Zinc, WorkBook, PubsHub, DataVision, iEnvision, or PubStrat.
• Experience managing multiple accounts, therapeutic areas, and deliverable types simultaneously.

Culture & Benefits

• Inclusive and collaborative culture driven by a core value of respect.
• Commitment to scientific integrity and ethical business practices.
• Equal employment opportunity employer.