Group Account Supervisor (Market Access & Patient Support)

TL;DR

Group Account Supervisor (Market Access & Patient Support): Overseeing client relationships and driving cross-functional team execution in healthcare communications with an accent on market access, payer initiatives, and patient support programs. Focus on managing complex multi-stakeholder projects, ensuring MLR compliance, financial oversight, and organic account growth.

Location: Chicago, Illinois, United States

Salary: $120,000–$150,000 per year

Company

hirify.global is a healthcare communications agency specializing in scientific, clinical, market access, and patient support expertise for pharmaceutical product commercialization.

What you will do

• Serve as primary client contact, maintaining trust-based relationships and streamlining communications on projects, deliverables, and timelines.
• Execute strategic plans per Scope of Work, driving projects to completion while supporting MLR submissions and review meetings using Veeva systems.
• Oversee account financials including reporting, reconciliations, accruals, PO management, and budget alignment.
• Coordinate cross-functional teams (strategy, creative, medical, project management) for seamless execution and lead weekly client status meetings.
• Act as JIB liaison, creating timelines and estimates; pursue organic growth and new opportunities within accounts.
• Mentor junior staff, provide project management support, and adapt to startup priorities with proactive problem-solving.

Requirements

• Bachelor’s degree in health communications, marketing, or related field.
• 5+ years in pharmaceutical/healthcare agency account management, including market access/payer and patient support communications.
• Demonstrated project management skills across multi-channel initiatives.
• Strong knowledge of MLR process and Veeva systems.
• Exceptional written/verbal communication for client discussions and meetings.
• Proven financial acumen in client reporting, reconciliation, and budget oversight.
• Ability to thrive in dynamic, fast-paced startup environment with minimal supervision.

Culture & Benefits

• Collaborative, inclusive culture driven by respect for team members, clients, and partners.
• Agile, hand-picked teams fostering professional growth and energized execution.
• Competitive pay based on skills and experience, with fair compensation practices.
• Equal employment opportunity employer committed to non-discrimination.