Enterprise Account Manager (AI)

TL;DR

Enterprise Account Manager (AI): Managing a portfolio of high-value enterprise accounts to drive AI adoption, retention, and expansion with an accent on strategic relationship building and value delivery. Focus on creating structured account plans and leveraging AI agents to automate internal business processes.

Location: 100% on-site in Berlin. Relocation support available.

Compensation: €80K - €120K

Company

Enterprise-ready AI platform helping organizations drive internal AI adoption through AI Chat, Assistants, Search, and Workflows.

What you will do

• Own a portfolio of enterprise accounts, ensuring retention, adoption, and expansion.
• Create structured account plans including stakeholder maps, health assessments, and growth opportunities.
• Conduct strategic customer conversations and QBRs grounded in data and outcomes.
• Collaborate with Solutions Engineering and Product teams to translate customer needs into internal action.
• Build AI agents and automated workflows to optimize your own book of business.
• Navigate complex enterprise stakeholder landscapes to identify champions and manage blockers.

Requirements

• 5+ years of experience in enterprise-facing roles such as Account Management or Customer Success.
• Strong commercial skills for handling renewals and expansion conversations.
• Hands-on experience building with AI, including creating agents and automating workflows.
• Fluent in German (C1+) and English.
• Ability to use CRM data and usage signals to drive strategic account decisions.
• Must be based in or willing to relocate to Berlin.

Nice to have

• Experience at an AI-native company or technical consultancy.
• Early-stage startup or founder experience.

Culture & Benefits

• Competitive salary with equity participation.
• Free daily lunch and dinner in the office.
• Premium gym access.
• Relocation support for those moving to Berlin.
• High-ownership environment with a culture of calm urgency and ambitious execution.

Hiring process

• Application and CV review.
• Hiring Manager interview (30 min, video).
• Case study.
• On-site day including team meeting and founder interview.
• Reference call.