Enterprise Account Manager (SaaS)

TL;DR

Enterprise Account Manager (SaaS): Managing and growing a portfolio of enterprise customers across the full lifecycle from onboarding to renewal and expansion with an accent on commercial ownership and ROI demonstration. Focus on leading commercial negotiations, driving product adoption, and ensuring high retention rates.

Location: Hybrid: Must work from the Boston office 2 days per week

Company

hirify.global is a leading provider of European B2B data and sales intelligence designed to help revenue teams discover and engage qualified decision-makers.

What you will do

• Own the full customer lifecycle, including onboarding, retention, renewal, and expansion.
• Lead commercial onboarding to align stakeholders on goals and ensure fast time-to-value.
• Run structured, outcome-led conversations to demonstrate ongoing impact and ROI.
• Manage end-to-end renewals proactively to mitigate risk.
• Identify and execute growth and expansion opportunities based on business outcomes.
• Handle pricing, contracting, and commercial negotiations in both French and English.

Requirements

• Proven experience meeting or exceeding revenue targets.
• Background in managing an existing book of business (Account Management).
• Strong commercial acumen in renewals, expansion strategy, and negotiation.
• Ability to influence and align multiple senior stakeholders.
• Operational rigour, discipline, and strong follow-through.
• Language: Proficiency in both French and English for commercial negotiations

Culture & Benefits

• Inclusive community that supports, challenges, and inspires employees.
• Impact-driven environment where values guide growth and success.
• Hybrid work model offering a balance between office presence and remote flexibility.
• Culture of ownership and deep understanding of customer needs.