Account Supervisor (Field Ops) (Automotive)

TL;DR

Account Supervisor (Field Ops) (Automotive): Managing OEM automotive clients and dealer relationships to increase marketing performance and customer retention with an accent on field operations and data-driven consultations. Focus on optimizing marketing strategies for luxury automotive brands and maintaining high-level relationships with dealership management.

Location: Detroit. Hybrid (2 days WFH). Must be able to travel up to 50% of the time

Salary: $80,000 - $92,000

Company

A global precision marketing agency part of Omnicom's Precision Marketing Group that leverages data and creativity to foster client growth.

What you will do

• Conduct daily in-person marketing consultations with dealership clients to provide data analysis and strategy recommendations.
• Manage all client-facing aspects of the relationship, including billing, co-op eligibility, and KPI improvement.
• Build and maintain positive relationships with Dealer Principals and General Management personnel.
• Coordinate with OEM field representatives to facilitate joint dealership consultations and marketing improvements.
• Monitor advertising compliance for dealers within the assigned territory.
• Develop and review quarterly dealer marketing plans to optimize performance based on reporting.

Requirements

• Bachelor’s Degree in Business (automotive or marketing preferred) or equivalent experience.
• 5+ years of automotive/marketing experience with a Digital Advertising focus.
• Proven experience working directly with Dealer Principals and General Management.
• Valid driver’s license and ability to drive/fly to locations, spending up to 50% of time in hotels.
• Proficiency in using CRM tools like Salesforce, Word, and Excel.
• Preference for experience within the premium luxury automotive segment.

Culture & Benefits

• Hybrid work model allowing for two days of work-from-home per week.
• Comprehensive health, vision, and dental insurance.
• 401(k) plan and stock options.
• Paid parental leave, disability benefits, and positive activism days.
• Generous vacation, sick, and personal days.
• Healthcare and Dependent Flexible Spending Accounts.