Head of People (Fintech)

TL;DR

Head of People (Fintech): Building and running end-to-end people function covering compliance, performance, hiring, and AI-powered operations with an accent on scaling from 100 to 500 employees. Focus on designing automated workflows, coaching managers, ensuring regulatory compliance, and driving talent retention in a high-growth environment.

Hybrid role based in London

Company

Award-winning investment platform championing ETFs with over £2 billion invested, market-leading automation, and a passionate team of 150 ready to scale.

What you will do

• Build and embed a performance-calibrated operating model and consistent decision-making
• Run the full performance management cycle and coach managers to operate effectively
• Drive AI-first people operations, automating onboarding, self-serve HR, and scalable systems
• Design automated, tech-enabled workflows across core people processes
• Partner with leadership to retain top talent through progression and performance differentiation
• Own and scale the hiring and talent engine with a structured, values-driven approach
• Ensure full regulatory compliance, including FCA requirements, and maintain audit readiness

Requirements

• Proven experience scaling a company from ~100 to 500 employees in high-growth
• Strong end-to-end experience across People and Talent
• Deep understanding of performance-driven environments
• Hands-on manager coaching to influence behavior and raise standards
• Experience in FCA-regulated (or similar) environment with regulatory people processes
• Systems and operational mindset with comfort in AI, automation, and modern tooling
• Strong commercial awareness of people decisions' impact on cost, efficiency, and growth
• Clear communicator comfortable with senior leadership and CEO

Nice to have

• Background in fintech or high-growth scale-ups
• Experience building AI-enabled HR processes or internal tools
• Exposure to Remuneration Committees and performance-linked compensation
• Experience in lean, high-ownership environments

Culture & Benefits

• Lean, fast-moving team valuing clarity, ownership, transparency, and root-cause problem-solving
• Impact from day one on real challenges driving stability, efficiency, and growth
• Room to grow responsibilities and shape long-term direction
• Transparent, open culture with clear communication and collaboration
• Supportive, high-calibre team of experts
• Hybrid working in London valuing outcomes and in-person collaboration

Hiring process

• Introductory call with Talent team
• Gamified cognitive assessment
• Competency interview on experience
• Senior leadership interview on culture, values, and strategy