Sales Operations Manager

TL;DR

Sales Operations Manager (Salesforce/CRM): Own the operating system behind Growth teams including Sales, Partnerships, and Customer Success with an accent on clear workflows, trusted data, and scalable processes. Focus on turning recurring friction into improvements, building dashboards and reports, and connecting systems across the Growth stack.

Location: Hybrid in Paris

Company

Europe's leading finance workspace for SMEs with banking at its core, serving 600,000+ customers across 8 European countries.

What you will do

• Own Salesforce workflows, data reliability, and processes for Sales, Partnerships, and Customer Success teams.
• Identify patterns in day-to-day blockers, root causes, and design lasting solutions.
• Integrate tools, data flows, and business needs across the Growth stack.
• Build dashboards, reports, and insights to support pipeline and performance decisions.
• Maintain knowledge base and scalable support for the team.
• Expand into broader Growth Ops areas like CRM, paid acquisition, and data analytics.

Requirements

• At least 2 years hands-on experience with CRM, ideally Salesforce, including data flows.
• Service mindset for solving day-to-day problems.
• Strong prioritization and handling parallel requests.
• Autonomous problem-solving with documentation.
• Curiosity for data and Growth topics like Marketing and analytics.
• AI-fluent workflow for diagnosis and delivery.
• English fluency for daily work and communication.

Nice to have

• Experience with interconnected systems like Segment and Snowflake.

Culture & Benefits

• Clear growth path from run support to data, SQL, and CRM expansion.
• Real ownership and trade-offs from day one in a multi-location team.
• Diversity-focused with 80+ nationalities and discrimination-free hiring.
• Unlimited access to AI tools with encouragement to experiment.
• Remote management valuing curiosity, learning agility, and autonomy.

Hiring process

• HR interview (60 min).
• Direct manager interview (60 min).
• Skill test debrief (60 min).
• Peers interview (30 min).
• Function manager interview (30 min).