Solution Specialist Manager (Cybersecurity)

TL;DR

Solution Specialist Manager (Cybersecurity/SaaS): Lead a team of 6–10 Solution Specialists advising clients on comprehensive IT infrastructure and security solutions, supporting revenue generation and product deployment. Focus on coaching in discovery, demos, technical validation, pipeline forecasting, and quota attainment through data-driven decisions and cross-functional collaboration.

Location: Reading, United Kingdom

Company

Leading provider of AI-powered IT infrastructure and security management solutions for MSPs and internal IT teams worldwide, managing over 15 million endpoints.

What you will do

• Hire, coach, and develop a high-performing team of Solution Specialists through regular 1:1s, training, and fostering a culture of learning and accountability.
• Guide the team in providing expert advice on IT security solutions, supporting sales and customer success, including demos and deal strategies.
• Monitor quotas, manage pipeline, participate in complex opportunities, and collaborate with Account Managers, Sales Engineers, and Customer Success teams.
• Own team forecasting, deliver weekly performance updates to leadership, and leverage Salesforce for metrics analysis and data-informed decisions.
• Ensure accurate documentation of activities, opportunities, and client interactions.

Requirements

• Location: Reading, United Kingdom
• 3+ years in sales leadership or assisted sales leadership
• 3+ years in SaaS, cybersecurity, or IT services environments
• Experience using Salesforce (or similar CRM)
• Working knowledge of IT security solutions, including backup, RMM, endpoint protection, and compliance frameworks (GDPR, PCI, NIST)

Nice to have

• Demonstrated achievement against revenue targets and KPIs
• Experience delivering product demos and handling sales objections
• Ability to coach consultative selling practices
• Strong communication and cross-functional collaboration skills
• Self-starter suited for fast-paced, high-growth environments
• Bachelor’s degree (preferred, but relevant experience suffices)

Culture & Benefits

• High-performance culture expecting employees to go above and beyond for customers.
• Strong double-digit growth backed by Insight Venture Partners.
• Equal employment opportunity without discrimination based on protected characteristics.