Account Director

TL;DR

Account Director (Social Media): Leading team delivery of social campaigns, pitching new client programs, and upselling existing accounts with an accent on client liaison and project management. Focus on building communication campaigns, ensuring objectives are met on time and budget, and mentoring account managers.

Location: Hybrid in London (3 days in office, 2 from home)

Company

Independent social media agency connecting brands like Burger King, Lidl, and Deliveroo with audiences at scale, with ambitious growth plans in UK, US, and beyond.

What you will do

• Lead team of Account Managers and execs to deliver world-class social campaigns.
• Mentor and support team career development.
• Support pitching new programs, deliver campaigns, and upsell to clients.
• Act as liaison between clients and internal teams (Production, Influencer, Creative, Strategy).
• Build and direct client communication campaigns to exceed objectives.
• Manage day-to-day project execution, timelines, budgets, and quality.

Requirements

• Detail-oriented delivery on time and budget without compromising quality.
• Solutions-focused with creative problem-solving.
• Strong project management: timelines, budgets, documentation, briefs.
• Client reporting and presenting skills.
• Budget management and optimization.
• Relationship building with clients and teams, supplier negotiation.
• Multi-client management and prioritization.
• Knowledge of popular culture and social media trends.
• Strong communication, organizational, and time management skills.

Nice to have

• Experience in travel and hospitality sector.

Culture & Benefits

• Hybrid working: 3 office days, 2 remote.
• 25 days annual leave + birthday and wellbeing days off.
• Two weeks work from anywhere.
• Free breakfast, snacks, drinks; dog-friendly office.
• Private healthcare, cycle/tech schemes.
• Weekly socials, Book Club, Social Club; focus on team support and DE&I.