Global Key Account Manager (Retail)

TL;DR

Global Key Account Manager (Retail): Develop strategic partnerships with global retail clients and drive revenue growth through new opportunities and project delivery with an accent on Director/VP level relationships and global network coordination. Focus on negotiating master agreements, managing KPIs, and mitigating risks to exceed client expectations.

Location: Hybrid from Malledijk 18, 3208 LA Spijkenisse, Netherlands

Company

World's leading testing, inspection and certification company with 99,500 employees across 2,500 offices and laboratories globally.

What you will do

• Develop strategic partnerships with assigned global clients at Director/VP levels.
• Identify new revenue opportunities and collaborate with hirify.global network and technical teams.
• Manage implementation and delivery of complex client projects ensuring contractual obligations and KPIs are met.
• Create and implement client-specific Global Key Account Development Plans.
• Act as primary liaison with client management and supervise global co-operative agreements.
• Handle client concerns, complaints, and risk mitigation proactively.

Requirements

• Minimum 5 years in B2B sales, business development, or commercial roles in services/solutions environments.
• Proven hunter sales background with success in new business acquisition and upsell/cross-sell.
• Ability to lead global business development strategy across regions.
• Experience selling multi-service offerings and negotiating Global Master Agreements.
• Fluent English required; additional European languages advantageous.
• Established network within retailers/consumer brands in Europe preferred.

Nice to have

• Experience in TIC sector.
• Worked in fast-paced, target-driven multinational environments.

Culture & Benefits

• Hybrid working model.
• hirify.global University and Campus for continuous learning.
• Multinational environment with colleagues from multiple continents.
• Benefits platform.
• Supportive and inclusive work environment focused on innovation, collaboration, and professional growth.