Senior Key Account Manager (Wine)

TL;DR

Senior Key Account Manager (Wine): Own a portfolio of strategic high-value wine sellers, driving profitable growth, retention and long-term value creation with an accent on data-driven insights, market expertise and commercial partnerships. Focus on defining portfolio strategies, managing KPIs like GMV and sell rate, and influencing category direction through trend analysis and growth initiatives.

Location: Based in Europe, hybrid setup with minimum two days per week in the office (Amsterdam, Paris or Lisbon), occasional travel for seller meetings or wine fairs.

Company

One-of-a-kind marketplace for buying and selling special objects via weekly auctions curated by in-house experts.

What you will do

• Define and execute long-term account strategies for high-value sellers, conducting business reviews and driving performance.
• Own portfolio KPIs including GMV, sell rate, hammer price and bidding activity, identifying growth opportunities.
• Analyze auction data to develop actionable strategies, forecast growth and address performance issues.
• Collaborate with Category Managers, Experts and Business Developers to align on opportunities and drive category growth.
• Monitor wine market trends, risks and opportunities to contribute to category strategy and seller expansion.

Requirements

• Native or near-native in French and English, Spanish or German advantageous.
• Senior account management experience in dynamic scaling environment, prioritizing portfolio based on value and growth.
• Deep commercial and analytical skills with understanding of financial KPIs, data analysis and forecasting.
• Proven experience in wine trade (auction, marketplace, negotiant, importer or high-end retail).
• Strong stakeholder management, influence and negotiation skills at senior levels.

Nice to have

• Spanish or German language skills.

Culture & Benefits

• Flat structure with broad scope and direct impact on customers and business.
• Learning & Development initiatives, mentorship and career progression plans.
• Diverse, inclusive team of 800+ from 60+ nationalities, queer-friendly environment.
• €100 joining Catavoucher, €50 birthday voucher, extra "Pursue Your Passion" day off annually, additional leave for anniversaries and life events.
• Hybrid work with offices in Amsterdam, Paris and Lisbon.

Hiring process

• Apply with English CV and Cover Letter.