Senior Manager, GTM Enablement (SaaS)

TL;DR

Senior Manager, GTM Enablement (SaaS): Leading the end-to-end enablement lifecycle for Sales, Customer Success, and Support teams with an accent on building scalable training programs and AI-native learning experiences. Focus on designing data-driven operating playbooks, implementing coaching and QA programs, and aligning GTM readiness with product launches.

Location: Remote within the USA (excluding Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia)

Salary: $173,862 - $245,452 USD (Depending on metropolitan tier)

Company

hirify.global is a high-growth scheduling automation platform used by millions to streamline professional meetings and productivity.

What you will do

• Design and deliver full-lifecycle enablement programs, including onboarding, product training, and skill-building for Sales, Customer Success, and Support teams.
• Lead and develop a team of two enablement professionals in a player-coach capacity.
• Define repeatable operating playbooks and cadences for GTM initiatives and product launches in collaboration with Product Marketing and Product teams.
• Build and own GTM coaching and quality programs, leveraging tools like Gong and implementing auto-QA for support.
• Develop AI-native enablement experiences to accelerate the learning curve and skill application for customer-facing teams.
• Establish and track measurable impact metrics to connect enablement activities directly to business outcomes.

Requirements

• 10+ years of experience in GTM enablement or Learning & Development, with at least 4 years of people management experience.
• Proven track record in a SaaS environment with a deep understanding of Sales and Customer Success motions.
• Expertise in enablement technology such as Gong, Seismic, Lessonly, or similar LMS and QA platforms.
• Strong command of instructional design best practices and excellent communication skills for influencing senior leadership.
• Must be based in a supported US state to be eligible for employment.

Nice to have

• Experience enabling 24/7 support organizations and designing auto-QA tooling.
• Hands-on experience prototyping AI-assisted or AI-native training experiences.
• Experience defining annual enablement strategies and translating them into operational plans.

Culture & Benefits

• Competitive base salary with access to a Top Performer Bonus program and equity awards.
• Comprehensive benefits package for all full-time employees.
• Remote-first work environment with autonomy to shape the enablement function.
• Occasional travel for company events, team collaboration, and offsites.