Director, Business Process Excellence (SaaS)

TL;DR

Director, Business Process Excellence (SaaS): Leading the evolution of the enterprise operating system by establishing frameworks and process architecture with an accent on operational effectiveness and scalability. Focus on designing future-state operating models, reducing operational friction, and driving AI adoption across the organization.

Location: Virtual Office (Texas). Must be based in the USA

Salary: $163,100 - $286,900

Company

hirify.global is an AI-powered Experience Orchestration platform that helps organizations improve customer and employee experiences at scale.

What you will do

• Establish and maintain enterprise process architecture and process governance standards.
• Develop and oversee a centralized process repository and ownership framework.
• Lead future-state operating model design initiatives across critical business functions.
• Partner with business leaders to identify opportunities for cross-functional optimization.
• Drive operational simplification and standardization efforts.
• Build long-term process management capabilities across the organization.

Requirements

• 10+ years of experience in process excellence, operating model design, business transformation, or management consulting.
• Experience leading enterprise-scale transformation or operational redesign programs.
• Strong executive stakeholder management and influencing skills.
• Demonstrated success building governance models and operational frameworks.
• Experience in SaaS, technology, or high-growth organizations preferred.

Culture & Benefits

• Medical, Dental, and Vision Insurance with Telehealth coverage.
• 401(k) matching program.
• Open Time Off in addition to 10 paid holidays.
• Flexible work schedules and work from home opportunities.
• Adoption Assistance and fertility treatments.
• Development and career growth opportunities.