Technical Program Manager (Sales Automation)

TL;DR

Technical Program Manager (Sales Automation): Leading complex, cross-functional programs to improve GTM processes and automation infrastructure with an accent on sales technology and operational efficiency. Focus on orchestrating new tool implementations, large-scale process re-engineering, and AI/ML integration into sales workflows.

Location: Remote, must be based in Ontario, British Columbia, or Alberta, Canada

Salary: CAD $120,640 - 150,800 + 15% target bonus

Company

A global leader in communications shaping the future of customer experiences through innovative software solutions and a remote-first work culture.

What you will do

• Develop and execute comprehensive program plans, including OKRs, timelines, and risk mitigation strategies.
• Lead cross-functional GTM initiatives involving tool implementations and large-scale process re-engineering.
• Define and track KPIs to measure GTM effectiveness and sales productivity.
• Manage relationships and communications with executive stakeholders to ensure strategic alignment.
• Identify roadblocks and drive the adoption of new processes and technologies across GTM teams.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field.
• 7+ years of experience in Program Management, Sales Operations, Business Operations, or Revenue Operations.
• 5+ years of experience specifically focused on sales automation or sales technology.
• Proven track record of delivering complex strategic initiatives in fast-paced environments.
• Expertise in sales automation tools such as Salesforce and Sales Engagement Platforms (e.g., Outreach, Salesloft).
• Must be based in Ontario, British Columbia, or Alberta, Canada.

Nice to have

• Experience managing programs involving AI/ML integration into sales workflows.
• Familiarity with reporting and BI tools such as Tableau or Power BI.
• Experience working within a high-growth SaaS environment.
• Salesforce certifications.

Culture & Benefits

• Remote-first work culture emphasizing global inclusion and connection.
• Competitive pay and incentive programs, including equity grants.
• Generous time off, parental leave, and wellness leave.
• Comprehensive healthcare and retirement savings programs.