Engineering Manager, Servicing and Collections (Fintech)

TL;DR

Engineering Manager, Servicing and Collections (Fintech): Lead a team building systems for borrower repayment, payments, delinquency management, and collections with an accent on scalability, reliability, compliance, and operational efficiency. Focus on evolving the servicing platform architecture, partnering with Product, Risk, Operations, and Compliance, and leveraging AI to accelerate velocity while ensuring data integrity and uptime.

Location: This role will be based in the US (Remote)

Salary Range: $244,300 — $293,160 USD

Company

hirify.global empowers ambitious professionals to make confident financial decisions through smarter borrowing options and debt management.

What you will do

• Lead a team developing systems for repayment, payments, delinquency management, and collections, directly impacting borrower experience and business performance.
• Own end-to-end delivery of initiatives to improve repayment rates, reduce delinquency, and drive operational efficiency.
• Evolve the servicing platform with senior engineers toward modular, reliable, and observable architecture.
• Partner with Product, Risk, Operations, and Compliance to build smarter collections capabilities and self-service experiences.
• Ensure reliability of mission-critical systems, focusing on uptime, data integrity, and incident readiness.
• Mentor engineers, raise technical standards, and stay hands-on with code to unblock teams.

Requirements

• 7+ years of software engineering experience, including 3+ years leading teams
• Strong full-stack foundation to dive into code, debug, and guide architectural decisions
• Experience building or operating high-stakes systems like payments, servicing, or billing with focus on reliability and data integrity
• Proven track record scaling systems and teams in fast-paced, ambiguous environments
• Clear communication to align technical and non-technical stakeholders
• Passion for mentoring and developing engineers

Nice to have

• Experience in fintech or regulated industries
• Familiarity with servicing and collections metrics (delinquency, recovery, cost to collect)
• Experience building internal tools or platforms for operations teams
• Hands-on experience applying AI to improve workflows or efficiency

Culture & Benefits

• Health, Dental, & Vision benefits plus savings plans and 401(k) with company match
• Mac computers, work-from-home stipend, monthly internet/phone reimbursement
• Employee Stock Purchase Plan and Restricted Stock Units (RSUs)
• Robust tuition reimbursement, $1,000 travel perk annually, competitive PTO and parental leave
• Culture emphasizing speed, grit, excellence, collaborative leadership, and humor