Client Success Manager (AdTech)

TL;DR

Client Success Manager (AdTech): Managing and growing enterprise accounts for a data activation and identity platform with an accent on client strategy, daily account operations, and service delivery. Focus on analyzing audience insights, implementing PMP deals, and optimizing campaign effectiveness within the programmatic advertising ecosystem.

Location: Hybrid (New York, NY) - expectation to work in the NYC office 2-3 days per week

Salary: $68,000 - $112,000

Company

hirify.global, a part of Experian, is a leading data activation and identity platform that uses AI and ML to maximize the monetization of privacy-safe first-party data.

What you will do

• Support senior team members in managing strategic enterprise client relationships and daily communications.
• Prepare and deliver performance updates, QBRs, and campaign reports for clients.
• Implement PMP deals and monitor the performance of data solutions and identity products.
• Analyze audience insights and campaign effectiveness to provide strategic recommendations.
• Maintain performance dashboards and coordinate with Product, Solutions, and Marketing teams on client feedback.
• Identify upsell opportunities within existing accounts to drive growth.

Requirements

• 0-3 years of experience in account management, client success, or digital advertising.
• Bachelor's degree or equivalent practical experience.
• Proficiency in Excel, including the ability to perform complex functions.
• Strong experience working with data and creating basic reports.
• Familiarity with digital advertising and programmatic advertising concepts.
• Must be based in New York, NY for hybrid office attendance (2-3 days/week)

Nice to have

• Previous experience specifically within ad tech, media, or marketing.
• Knowledge of DSPs and modern data platforms.
• Stay up to date with industry trends in programmatic advertising.

Culture & Benefits

• Comprehensive compensation package including a sales incentive plan.
• Core benefits: full medical, dental, vision, and matching 401K.
• Flexible work environment with options for remote, hybrid, or in-office work.
• Generous paid time off: vacation, sick leave, and 12 paid holidays.
• Inclusive culture focusing on DEI, work-life balance, and employee wellness.