Director, Workplace Services

TL;DR

Director, Workplace Services (Operations): Providing strategic and operational leadership over workplace services and facilities operations at the PPFA National Offices with an accent on infrastructure optimization and operational efficiency. Focus on managing capital projects, supervising facilities teams, and ensuring regulatory compliance.

Location: Hybrid, New York, NY

Salary: $128,000 - $135,000 a year

Company

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care and the largest provider of sex education in the U.S.

What you will do

• Provide strategic and operational leadership over Workplace Services and Facilities Operations at the National Offices.
• Oversee capital projects, renovations, and facility upgrades to ensure infrastructure alignment with mission and culture.
• Develop standard operating procedures and establish KPIs to monitor the effectiveness of the operations team.
• Manage workplace ergonomics, mail and print operations, and front desk layout to maximize efficiency.
• Supervise and mentor Associate Directors of Administration & Workplace Services and Facilities Operations.
• Manage budgets, vendor contracts, and ensure compliance with health, safety, and regulatory standards.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Facilities Management, Engineering, or equivalent experience.
• 8–10 years of progressive experience in organizational operations, including facilities, administrative management, and security.
• Minimum 5 years of supervisory experience leading people and teams.
• Demonstrated expertise in vendor management, project management, and security operations.
• Proficiency with Google Workspace and Microsoft Office.
• Must be based in New York, NY to support the hybrid work model.

Culture & Benefits

• Commitment to a workplace culture that fosters belonging and promotes learning throughout the employee lifecycle.
• Focus on diversity, equity, inclusion, respect, and integrity.
• Environment that values innovation and customer focus.
• Mission-driven work within a recognized 501(c)(3) charitable organization.