Chief of Staff to the CRO

TL;DR

Chief of Staff to the CRO (SaaS/GTM): Act as a strategic partner driving high-priority operational initiatives across Sales, Marketing, Customer Success, RevOps, and Partnerships with an accent on converting vision into measurable execution. Focus on designing GTM operating model, managing pipeline reviews and forecasting, resolving systemic bottlenecks, and facilitating cross-functional alignment.

Location: remote in North America (EST and CST)

OTE: $165,000 - $195,000

Company

Global fundraising platform powering tens of millions in donations for leading nonprofits like UNICEF and Alzheimer’s Association, focused on fast load times, high conversions, global payments, and accessibility.

What you will do

• Drive high-priority initiatives across GTM functions, converting vision into actionable plans with clear accountability.
• Design and manage core GTM operating model including pipeline reviews, forecasting, QBRs, and leadership offsites.
• Identify friction points and architect scalable solutions to boost efficiency.
• Synthesize performance metrics into insights and bridge GTM with Product, Finance, and People teams.
• Prepare materials for Board meetings, executive sessions, and investor relations; structure data-informed decisions.
• Own execution of critical workstreams like territory optimization, new market entries, and revenue motions.

Requirements

• 5+ years in Management Consulting, Strategy, or BizOps in high-growth GTM environments.
• Firm grasp of revenue KPIs and metrics; experience in RevOps, Sales Ops, or CS strategy a plus.
• High proficiency translating complex data into strategic insights and executive narratives.
• Strategic agility, exceptional project management, and ownership in ambiguous settings.
• Deep SaaS ecosystem experience supporting high-velocity GTM organizations.
• Proven success in high-growth startups; Nonprofit sector knowledge desired.

Culture & Benefits

• 100% covered Health, Dental, Vision insurance; FSA/HSA; 401(k) with match.
• 20 vacation days, 5 sick days, 11 holidays + 1 floating; paid parental leave (12/6 weeks).
• 100% company-paid short/long-term disability, life insurance; home office and professional development stipends.
• Charitable giving program and paid volunteer time off.