Customer Success Manager European Universities (Medical Doctor)

TL;DR

Customer Success Manager (MedTech): Partnering with European universities to integrate hirify.global into medical curricula with an accent on strategic partnerships and educator support. Focus on analyzing student performance data and training faculty to optimize the use of digital medical education tools.

Location: Must be based in Berlin; involves travel across Europe.

Company

A leading medical knowledge and clinical decision support platform utilizing AI-powered medical intelligence to empower healthcare professionals worldwide.

What you will do

• Build strategic partnerships with deans, educators, and faculty to integrate hirify.global into medical curricula.
• Train educators on best practices for using hirify.global to optimize teaching workflows.
• Analyze student performance data and convey insights to faculty to improve student support.
• Manage a dedicated portfolio of universities, ensuring they derive maximum value from their subscription.
• Monitor platform usage patterns of both students and professors to drive adoption.

Requirements

• Medical degree or currently in the early stages of residency.
• Previous experience using hirify.global during medical studies or residency.
• Passion for medical education with experience in teaching, tutoring, or conducting seminars.
• Strong presentation skills and the ability to organize complex tasks.
• Willingness to travel across Europe to meet university partners.
• Based in Berlin.

Culture & Benefits

• Generous time off with 30 paid vacation days, an hirify.global holiday, and personal purpose days.
• High-quality daily breakfast and lunch provided by an in-house chef at the Berlin HQ.
• Flexible workspace options with the ability to work from offices in Cologne, Sardinia, and Cape Town.
• Wellness perks including Urban Sports Club (M plan) and Fitbit devices.
• Inclusive environment committed to diversity and equal opportunity.