Inside Sales Specialist

TL;DR

Inside Sales Specialist (Sales): Managing transactional customers across Services, Processing, and Packaging businesses with an accent on lead generation and digital sales efficiency. Focus on nurturing leads, up-selling solutions, and optimizing customer experience through digital platforms.

Location: Must be based in London Paddington, UK or Lund, Sweden

Company

A global leader in food processing and packaging solutions committed to making food safe and available everywhere.

What you will do

• Generate and nurture leads for transactional customers via digital platforms using up-selling and cross-selling techniques.
• Score and handover qualified leads for Strategic and Operational customers to Account Managers.
• Capture customer requirements to configure solutions that maximize value for both the customer and the company.
• Drive sales efficiency and promote customer self-service via e-business and digital platforms.
• Ensure excellence in customer engagement and experience for transactional accounts.
• Manage customer documentation and comply with commercial practices and regulatory frameworks.

Requirements

• Solid experience in customer-facing roles.
• Strong customer service skills, drive for results, and ability to prioritize in a fast-paced environment.
• Proven ability to build and maintain successful relationships with internal stakeholders and customers.
• Fluent in English.
• Ability to work from the London (UK) or Lund (Sweden) offices.

Nice to have

• Experience in engineering, maintenance, or packaging environments.

Culture & Benefits

• Opportunities for professional development and training within a global landscape.
• Innovative culture driven by industry experts.
• Equal opportunity employment valuing diversity and inclusion.
• Market competitive compensation and flexible working arrangements.