Operations Manager (AI)

TL;DR

Operations Manager (AI): Managing day-to-day US operations for a voice AI agent platform with an accent on financial administration, HR, and office management. Focus on coordinating between US operations and Japan HQ, handling revenue operations, and supporting PLG customer success.

Location: Onsite in San Francisco

Company

hirify.global is a voice AI agent platform that transforms how customers discover products online through conversational AI experiences.

What you will do

• Execute US operational priorities and serve as a key operational partner to the COO and CEO.
• Manage the full accounts receivable and accounts payable cycle, payroll, and monthly book closing in collaboration with external accountants.
• Handle HR administration, including preparing contracts, offer letters, and managing onboarding for teams in the US and Japan.
• Oversee San Francisco office management, including vendor relationships and building management.
• Maintain revenue dashboards and track customer cancellations to keep reporting up to date.
• Support marketing by publishing weekly newsletters, changelog banners, and product news on YouTube and the website.

Requirements

• 3+ years of experience in operations or office management within a startup or small company.
• Solid understanding of accounting principles, including experience with AR/AP and payroll processes.
• Familiarity with HR onboarding and benefits enrollment.
• Must be based in San Francisco to handle physical office operations.
• Ability to work cross-culturally and across time zones with a Japan-based headquarters.
• Strong written communication skills for newsletter and customer-facing correspondence.

Nice to have

• Japanese language skills.

Culture & Benefits

• Fast-paced "Always Be Launching" environment with extraordinary growth.
• Direct reporting line to the CEO and COO.
• Opportunity to be part of an elite global team building a cutting-edge AI product.
• High-impact role with diverse responsibilities across finance, HR, and marketing.