обновлено 6 часов назад
Deployment Specialist (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Deployment Specialist (AI): Leading structured enterprise software deployments and configuring policies, integrations, identity, and app management with an accent on customer workshops, security environments, and adoption milestones. Focus on building repeatable deployment frameworks, removing technical blockers, and documenting playbooks for scalable customer engagements.
Location: Dallas HQ, with on-site customer engagements and remote work; travel estimated at 40–60%
Company
provides an enterprise work platform combining AI enablement, network access, data protection, identity, and endpoint control.
What you will do
- Lead structured, time-boxed deployment engagements with enterprise customers from kickoff through handoff.
- Conduct on-site workshops and hands-on configuration sessions with customer IT and security teams.
- Configure platform policies, integrations, identity systems, and application management environments.
- Identify technical and organizational blockers and drive customers toward adoption milestones.
- Design and document deployment frameworks, workshop guides, playbooks, and reusable deployment artifacts.
- Capture lessons learned, improve the operating model, and create case studies and reference documentation.
Requirements
- 3+ years of experience in implementation consulting, solutions engineering, technical customer success, or a similar customer-facing technical role.
- Hands-on experience deploying enterprise software, preferably in security, endpoint management, or network infrastructure.
- Experience with enterprise identity platforms such as Entra ID, Okta, or Google Workspace, plus SSO, SAML, and SCIM.
- Ability to lead workshops, facilitate decisions with stakeholders at all levels, and communicate technical complexity clearly.
- Structured project management skills for running time-boxed engagements with clear milestones.
- Experience using AI to accelerate work and familiarity with GenAI, Agentic AI, RAG, MCP, Claude, Gemini, or Lovable.
Nice to have
- Familiarity with the Enterprise Platform.
- Background in professional services, implementation consulting, or managed deployment programs.
- Experience building deployment frameworks, playbooks, or enablement content from scratch.
- Exposure to DLP, web filtering, zero trust, or endpoint policy management.
Culture & Benefits
- Opportunity to build a new deployment practice and shape its methodology.
- High-impact work focused directly on customer adoption.
- Potential growth into a practice lead or deployment architecture role.
- Medical, dental, and vision benefits covered at 100% for employees from day one and 85% for dependents.
- Discretionary time off, paid parental leave, and a 401(k) with a 4% company match.
- Daily catered lunch at the Coppell headquarters and 24/7 access to Cypress Waters gym facilities.
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