Senior Carrier Partnerships Manager (Logistics)

TL;DR

Senior Carrier Partnerships Manager (Logistics): Scaling and optimizing hirify.global’s global carrier network by owning strategic relationships and leading complex cross-functional initiatives with an accent on carrier engagement and strategic planning. Focus on evolving transactional relationships into strategic collaborations and driving measurable improvements in service quality via KPI analysis.

Location: Remote (US), excluding Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico, and West Virginia

Salary: $110,000 – $149,000 per year

Company

hirify.global is a logistics technology company providing the shipping layer of the internet, connecting merchants to carriers worldwide through a single API and intuitive dashboard.

What you will do

• Own and deepen relationships with key domestic and international carrier partners to ensure long-term alignment.
• Lead strategic planning, roadmap discussions, and high-stakes conversations with external executives.
• Drive complex initiatives such as new service launches, contract expansions, and performance turnarounds.
• Coordinate across Product, Engineering, Support, and Sales teams to resolve systemic issues and improve merchant experience.
• Develop scalable processes, documentation, and tooling for carrier management workflows.
• Monitor carrier KPIs and proactively drive measurable improvements in service quality.

Requirements

• 6+ years of experience in carrier partnerships, strategic account management, or partner operations.
• Proven success in managing complex external partnerships and delivering business impact.
• Strong negotiation and stakeholder management skills.
• Ability to lead ambiguous, cross-functional initiatives from conception through implementation.
• Comfortable engaging in technical discussions regarding APIs, integrations, and platform performance.
• Strong analytical and operational rigor with the ability to diagnose root causes and define KPIs.

Nice to have

• Direct experience working with parcel carriers, 3PLs, or postal/logistics networks.
• Experience with carrier scorecards or complex contract structures.
• Background working in a high-growth startup environment.

Culture & Benefits

• Comprehensive healthcare coverage (medical, dental, vision) with 90% company coverage, including dependents and pets.
• Unlimited vacation policy and flexible working hours.
• Annual company-wide winter slowdown week.
• WFH stipend for home office setup and an individual learning stipend for professional growth.
• Regular team and company off-sites through the "hirify.globals Everywhere" program.