Engagement Manager (SaaS)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Engagement Manager (SaaS): Overseeing complex enterprise implementations for a no-code process experience platform with an accent on driving business outcomes and managing stakeholder expectations. Focus on translating customer objectives into detailed project plans and leading multi-phased cross-departmental programs.
Location: Remote (US)
Salary: $135,000 – $150,000
Company
is a customizable no-code process experience platform that enables intelligent automations across various organizational apps and systems.
What you will do
- Manage project delivery for large enterprise customers, focusing on scope, quality, and MVP planning.
- Establish success metrics and maintain relationships with executive sponsors and stakeholders.
- Translate client requirements into actionable build plans in collaboration with internal teams.
- Triage customer escalations and mitigate risks through contingency planning.
- Manage project financials, including budgets, utilization, and margins.
- Identify new sales opportunities during execution and collaborate on SOWs and proposals.
Requirements
- At least 5 years of client-facing implementation or consulting experience.
- Proven record of managing enterprise-scale projects for Fortune 500 companies.
- Experience leading multi-workstream projects and enterprise software deployments.
- Proficiency in project management software, Jira, Salesforce, and Google Suite.
- Must be based in the US
Culture & Benefits
- Competitive compensation and equity package.
- 401k, medical, dental, and vision insurance.
- MacBook Pro and a $1,000 one-time work-from-home setup stipend.
- Virtual social events and annual company offsite.
- Culture based on "No BS", "People First", and "Start With Why".
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