Operational Excellence Specialist (Supply Chain)

TL;DR

Operational Excellence Specialist (Supply Chain): Managing end-to-end performance management systems across Operations and Commercial functions with an accent on KPI governance, data integrity, and root-cause rigour. Focus on optimizing inventory performance, redesigning process weaknesses, and translating operational needs into BI specifications.

Location: Must be based in the Greater Toronto Area (GTA), Canada

Company

A manufacturing client represented by hirify.global.

What you will do

• Act as the single point of accountability for operational KPI data integrity and implement governance controls.
• Translate operational needs into clear BI and dashboard specifications, validating calculations and data sources.
• Analyze inventory performance across raw materials, WIP, and finished goods to identify drivers of excess and instability.
• Conduct deep-dive analyses into end-to-end processes to identify and fix root weaknesses causing KPI misses.
• Support S&OP governance by ensuring planning data is decision-ready and aligned with KPI targets.

Requirements

• Bachelor's degree in Business, Engineering, Supply Chain, or a related field.
• Experience in operational excellence, supply chain analytics, or manufacturing performance management.
• Strong working knowledge of KPI governance frameworks, S&OP processes, and root cause analysis.
• Advanced Excel skills for extracting, cleaning, and structuring data from disconnected systems.
• Must be based in the Greater Toronto Area (GTA).

Nice to have

• Experience working in a Lean/Six Sigma environment.
• Familiarity with ERP/MRP/MES systems and project management approaches.

Culture & Benefits

• Opportunity to shape a critical business function and directly inform leadership decisions.
• Exposure to high-impact responsibilities typically reserved for more senior roles.
• Diverse career pathways into ERP implementation, BI ownership, or Operations leadership.

Hiring process

• Virtual interview with a Talent Advisor (recorded via BrightHire).
• Virtual interview with the Hiring Manager to align experience with team needs.
• Final in-person interview with the Hiring Manager, OpEx Manager, SME, and HR Specialist.