Senior Account Manager

TL;DR

Senior Account Manager: Managing 30-40 high-value accounts, selling digital manufacturing services, and driving customer retention and growth with an accent on understanding business needs and co-creating solutions. Focus on building champions across customer organizations, expanding wallet share, and leveraging full product life cycle capabilities.

Location: Hybrid role, onsite Tuesday, Wednesday, and Thursday in Maple Plain, MN. Only open to U.S. Citizens, lawful permanent residents (green card holders), or refugees/asylees due to ITAR regulations. No temporary visas (E, F-1, H-1, etc.).

Salary: $60,600–$80,700 USD/year (base); Total Cash: $90,000–$120,000.

Company

Leaders in digital manufacturing, enabling innovative products to market at unprecedented speeds.

What you will do

• Proactively drive business reviews, customer meetings, and alignment with customer KPIs using analytics tools like SFDC and DOMO.
• Understand customer business to penetrate accounts and sell across all service lines and product life cycles.
• Identify and build relationships with key contacts (champions and coaches) at multiple levels and departments.
• Lead account growth for multiple service lines and locations, leveraging cross-functional teams.
• Manage operational results while spending less than 50% time on day-to-day operations.
• Pursue individual development and provide guidance to team members.

Requirements

• Bachelor’s degree in business or related field, or equivalent experience.
• 5+ years B2B sales experience, ideally with Fortune 500 customers.
• Proven record of growing customer partnerships and internal relationships.
• Strong CRM proficiency for sales process and forecasting.
• Excellent presentation, communication, and negotiation skills.
• Self-motivated with growth mindset and ability to source leads and maintain pipeline.

Nice to have

• Experience mapping product life cycle supply chains.

Culture & Benefits

• Competitive total compensation with incentives and commissions.
• Health, dental, vision insurance; HSA/FSA with employer contributions.
• 401k with company match and immediate vesting; Employee Stock Purchase Program.
• PTO, holidays, wellness hours, volunteer hours, paid caregiver leave.
• Diverse, entrepreneurial culture focused on innovation and meaningful work.