Programme Manager (AI)

TL;DR

Programme Manager (AI): Implementation and delivery of corporate leadership programmes focused on AI with an accent on client stakeholder management and learner satisfaction. Focus on managing the end-to-end programme lifecycle, coordinating on-site events in Cambridge and London, and ensuring a gold-standard learner experience.

Location: Home based, UK (must be able to travel to Cambridge and London)

Company

An education technology company that enables corporate and government organisations to achieve digital transformation through critical AI and digital skills training.

What you will do

• Act as the primary day-to-day point of contact for clients, managing relationships and ensuring a 24-hour SLA for communications.
• Lead operational implementation, including managing technical IT whitelisting and firewall clearances for learners.
• Manage the full delivery lifecycle: scheduling workshops, trainers, and learner communications via the EDUKATE.AI platform.
• Coordinate and host in-person programmes and events in Cambridge and London.
• Monitor learner feedback and NPS to identify friction points and implement concrete solutions.
• Collaborate with Curriculum and Operations teams to drive service delivery and identify growth opportunities.

Requirements

• Must be based in the UK with the ability to travel regularly to Cambridge and London.
• Extensive experience working within a Corporate Education or funded education setting.
• Excellent written and spoken communication and customer service skills.
• Strong planning, time management, and high attention to detail.
• Ability to work both independently and as a collaborative team player.
• Proven ability to adapt to a fast-paced, constantly changing environment.

Nice to have

• Project Management experience.
• Experience in Executive Education or the Higher Education Sector.

Culture & Benefits

• Pension with 4% matched contributions and salary sacrifice options.
• 25 days holiday, flexi bank holidays, and a day off on your birthday.
• Private medical insurance, cash plan, and a Health & Wellbeing allowance of up to £30 per month.
• CPD Allowance and quarterly reflections dedicated to professional growth.
• Annual Summer and Xmas events, plus various company socials.
• Enhanced Maternity and Paternity leave and an Employee Assistance Programme with a dedicated counsellor.