Programme Manager (Education)

TL;DR

Programme Manager (Education): Implementing and delivering professional education programmes with an accent on client stakeholder management and learner satisfaction. Focus on coordinating operational readiness, managing the end-to-end delivery lifecycle, and ensuring high-quality learner experiences.

Location: Home based, UK (with travel to Cambridge and London)

Company

An education technology company enabling corporate and government organisations to achieve business goals through critical digital transformation skills in the AI era.

What you will do

• Act as the primary day-to-day point of contact for clients, managing stakeholder relationships and driving partnership momentum.
• Lead operational readiness, specifically managing IT whitelisting and firewall clearance for seamless learner access.
• Own the entire implementation lifecycle from proposal handover to final delivery, ensuring specifications are met.
• Manage all programme communications, timelines, and the scheduling of workshops and trainers.
• Monitor learner feedback and Net Promoter Scores (NPS) to identify and resolve friction points immediately.
• Coordinate in-person events, including hosting learners in the office or onsite in Cambridge and London.

Requirements

• Vast demonstrable experience working within an education setting.
• Experience working across corporate or funded education sectors.
• Must be based in the UK.
• Ability to regularly attend in-person events in Cambridge and London.
• Excellent written and spoken communication and customer service skills.
• Strong time management, attention to detail, and ability to work independently.

Nice to have

• Project Management experience.

Culture & Benefits

• Pension with 4% matched contributions and salary sacrifice scheme options.
• 25 days holiday, flexible bank holidays, and a day off for your birthday.
• Private medical insurance, cash plan, and a Health & Wellbeing allowance.
• CPD Allowance with dedicated time for professional development and growth.
• Enhanced Maternity and Paternity Leave and a volunteering day.
• Employee Assistance Programme with a dedicated company counsellor.