Client Success Manager (AdTech)

TL;DR

Client Success Manager (AdTech): Managing the full lifecycle of programmatic advertising campaigns for travel brands with an accent on performance optimization and client retention. Focus on driving measurable ROI through data-led decisions and identifying revenue growth opportunities within accounts.

Location: Dubai, United Arab Emirates

Company

hirify.global is a travel-focused digital marketing platform (part of RateGain) that leverages traveler intent data and programmatic advertising to help travel brands attract and retain high-value customers.

What you will do

• Own the full lifecycle of programmatic campaigns, from initial setup and execution to optimization and post-campaign analysis.
• Manage post-sales relationships for a portfolio of travel advertisers to ensure high satisfaction and long-term retention.
• Monitor delivery and implement data-driven optimizations to improve campaign outcomes and maximize ROI.
• Identify and drive upsell and cross-sell opportunities across products and channels to grow account revenue.
• Collaborate with AdOps and internal teams to ensure seamless delivery, troubleshoot issues, and manage billing.
• Lead regular client reporting and strategic business reviews, translating complex data into actionable insights.

Requirements

• Strong background in ad-tech and programmatic advertising.
• Proficiency with DSP platforms such as DV360, Xandr, or The Trade Desk.
• Experience managing the full campaign lifecycle and interpreting key metrics like CTR, CPA, and ROAS.
• Proven ability to manage client relationships and drive revenue growth.
• Proficiency in Salesforce, G Suite, and MS Office tools.
• Location: Must be based in Dubai, UAE

Nice to have

• Familiarity with travel and hospitality industry dynamics.
• Additional language proficiency, including Arabic.

Culture & Benefits

• Dynamic and fast-paced work environment with evolving priorities.
• Collaborative culture focused on cross-functional goals and shared success.
• Opportunity to work within an AI-powered SaaS ecosystem for the travel industry.
• Inclusive workplace committed to equal opportunity employment.