Key Account Manager (SaaS)

TL;DR

Key Account Manager (SaaS): Managing a portfolio of 20 to 40 SMB and Mid-Market accounts to drive sustainable growth and revenue maximization with an accent on strategic account planning and expansion. Focus on leading complex negotiations, developing robust business cases, and aligning commercial initiatives with client business objectives.

Location: Must be based in Mexico City

Company

hirify.global is a customer engagement platform providing digital communication and messaging solutions for businesses.

What you will do

• Manage a portfolio of 20-40 key accounts, focusing on growth, profitability, and retention.
• Identify and close upselling, cross-selling, and expansion opportunities within assigned accounts.
• Build and maintain strong relationships with senior stakeholders and decision-makers on the client side.
• Lead complex negotiations, including renewals, contract expansions, and strategic agreements.
• Develop robust business cases incorporating financial analysis, ROI, and impact projections.
• Collaborate cross-functionally with Sales, Finance, and Product teams to ensure effective strategy execution.

Requirements

• 5+ years of experience in B2B sales, preferably within technology or digital solutions.
• Proven experience managing strategic Mid-Market or Enterprise accounts.
• Track record of meeting or exceeding revenue targets and handling complex consultative sales cycles.
• Advanced proficiency in Excel and commercial analytics/forecasting tools.
• Must be based in Mexico City.
• Availability to travel.