Account Director, Thrive for Health

TL;DR

Account Director (Thrive for Health): Own and grow key health and life sciences accounts while managing complex client relationships and overseeing program execution with an accent on strategic partnerships and revenue growth. Focus on driving renewals, upsells, cross-functional coordination, and market expansion in healthcare and pharma.

Location: Remote (United States)

Salary: $136,000-$180,000

Company

Leading behavior change technology company founded by Arianna Huffington, delivering AI-powered platform to improve well-being, performance, and mental resilience for organizations worldwide.

What you will do

• Serve as primary day-to-day client contact, managing relationships, stakeholder alignment, issue resolution, and satisfaction.
• Oversee deliverables, timelines, cross-functional coordination across Product, Content, Legal, Finance, and third-party providers.
• Lead meeting cadence, ensure alignment between client expectations and outputs, and handle proposals, SOWs, contracting, and renewals.
• Drive account growth through renewals, upsells, expansions, and revenue targets; support sales processes and strategic partnerships.
• Track financials, invoicing, Salesforce hygiene, and deliver QBRs/executive updates.
• Research healthcare/pharma opportunities, monitor industry signals, and develop concepts for new leads.

Requirements

• 5–7+ years in client-facing roles managing complex strategic accounts
• Proven experience owning/contributing to revenue targets, renewals, expansions, upsells (sales experience a plus)
• Strong program/project management experience
• Ability to manage multiple priorities and stakeholders
• Proficiency with Salesforce
• Experience in pharma, healthcare, or life sciences highly preferred

Culture & Benefits

• Mission-driven impact improving lives globally.
• Career growth opportunities shaping company strategy.
• Human-centric culture with wellness perks.
• Competitive compensation including salary, bonus, equity.
• Health & financial benefits: medical, dental, vision, 401(k) with match.
• Generous PTO including unique Thrive Time for recharge after intense periods.