Director of Client Services (AI/Cloud)

TL;DR

Director of Client Services (AI/Cloud): Managing strategic accounts and leading global delivery teams to implement automation-driven technology outcomes with an accent on client relationship management and commercial ownership. Focus on scaling AI-based solutions and cloud transformation for Fortune 500 companies while driving outcome-based commercial models.

Location: Remote (Global)

Company

A global technology services company delivering outcomes through automation in software engineering, cloud migration, and application modernization.

What you will do

• Build durable trust with VP and C-level sponsors as a strategic advisor for AI and cloud strategy.
• Develop and execute account strategies to expand the portfolio through delivery excellence and innovation.
• Take full responsibility for project delivery, including all commitments and the approach to delivery.
• Manage the full commercial stack, including SOWs, forecasting, margins, staffing, and renewals.
• Orchestrate global teams of delivery leads, engineers, and solution architects to ensure optimal client outcomes.

Requirements

• 10+ years of experience in consulting, professional services, or strategic account leadership.
• Proven track record of growing accounts through delivery excellence.
• Ability to bridge the gap between executive business problems and technical solution development.
• Experience managing the full commercial stack (SOWs, forecasting, procurement, staffing).
• Demonstrated success in AI-based solutions, cloud transformation (AWS/Azure/GCP), or Fortune 500 enterprise modernization.

Nice to have

• Prior P&L or portfolio responsibility.
• Experience running accounts where AI/automation was the core value thesis.
• Background at a high-growth services firm focused on automated or outcome-based solutions.

Culture & Benefits

• Remote-first work arrangement with a globally distributed team.
• High-trust, high-autonomy work culture.
• Compensation includes base salary plus uncapped profit share from the portfolio.