Hardware Product Manager (Hospitality)

TL;DR

Hardware Product Manager (Hospitality): Owning and evolving the hardware portfolio and end-to-end merchant experience with an accent on product lifecycle management and supplier accountability. Focus on driving a multi-quarter roadmap, conducting merchant discovery, and managing hardware vendor relations from PRD to launch.

Location: Option of fully remote work

Company

hirify.global is a global one-stop commerce platform helping merchants innovate, simplify, and scale their retail and hospitality operations.

What you will do

• Manage the hospitality or retail hardware portfolio end-to-end, from launch through lifecycle management to deprecation.
• Define and execute a multi-quarter roadmap aligned with the broader hardware strategy and drive measurable outcomes.
• Lead new initiatives through the full lifecycle: discovery, PRDs, vendor selection, validation, and launch.
• Conduct research with merchants to uncover workflow friction and translate insights into roadmap priorities.
• Drive supplier accountability across feature sets, quality, cost, and lead times.
• Collaborate with Product, Design, Ops, Support, and Finance teams to ensure clean launches and portfolio profitability.

Requirements

• 5+ years of experience as a Product Manager in hardware or hardware-enabled SaaS environments.
• Proven track record of shipping at least 1–2 hardware products end-to-end.
• Direct experience with hospitality workflows, including Payments, POS, Mobile POS, KDS, and Kiosks.
• Experience in cross-functional leadership across Product, Design, Ops/Supply Chain, and GTM.
• Ability to perform data-driven decision making using unit economics and cohort analysis.
• English: Fluency required for working in a global environment.

Culture & Benefits

• Flexible work culture with the option for fully remote work.
• Equity scheme that allows employees to become owners.
• Extended healthcare benefits and a $500 annual health and wellness allowance.
• Flexible paid time off policy and enhanced parental leave.
• Access to mental health platforms, online counseling, and coaching services.
• Genuine career growth opportunities within a scaling global company.