Intake Services Intern (Humanitarian Aid)

TL;DR

Intake Services Intern (Humanitarian Aid): Assisting the intake team with welcoming and assessing the needs of refugees, asylees, and other humanitarian immigrants with an accent on eligibility assessments and case documentation. Focus on conducting intake interviews and coordinating service referrals to support client self-sufficiency.

Location: Hybrid (Baltimore, MD, USA). Must be in person Tuesday, Thursday, and Friday

Company

hirify.global (IRC) is one of the world's largest international humanitarian non-governmental organizations helping people devastated by conflict and disaster.

What you will do

• Conduct intake assessment appointments for clients both remotely and in-person.
• Perform eligibility assessments to determine client needs and refer them to relevant IRC programs.
• Maintain detailed case-notes and documentation for service files.
• Support the organization of weekly intake days at the office.
• Collaborate with the intake team to facilitate the welcoming of new humanitarian immigrants.

Requirements

• Must be based in the Baltimore metropolitan area.
• Fluency in English required.
• Prior experience or interest in working with refugees, immigrants, or social work.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and web-based databases.
• Ability to work independently and collaboratively in a fast-paced environment.

Nice to have

• Bilingual ability in one of the predominant languages of the local client base.

Culture & Benefits

• Hybrid work model combining office, remote, and field time.
• Per diem reimbursement of $15 per day to offset food and travel costs.
• Mileage reimbursement for approved activities.
• Possibility to arrange university credit for the internship.
• Exposure to a global humanitarian organization and professional standards of integrity and equality.

Hiring process

• Online application due by May 24th.
• Interviews conducted approximately from May 4th through May 20th, 2026.
• Final decisions provided no later than May 25th, 2026.