Staff Learning Architecture & Operations Partner (Fintech)

TL;DR

Staff Learning Architecture & Operations Partner (Fintech): Building and scaling the operational and measurement systems for hirify.global Academy with an accent on learner analytics and content quality governance. Focus on designing measurement frameworks, managing the content quality gate, and partnering on learner data models to ensure scalable certification.

Location: Mountain View or San Diego, California

Salary: $150,000 – $224,500

Company

hirify.global is a global financial technology platform powering prosperity for millions of customers through products like TurboTax, QuickBooks, and Mailchimp.

What you will do

• Design and maintain a learner-side analytics framework to track engagement, completion, and certification rates.
• Apply Kirkpatrick L1–L2 methodologies to assess learning effectiveness and knowledge gain across programs.
• Define and operate a quality rubric and intake gate for content entering the learner platform to ensure accessibility and alignment.
• Partner with engineering to define learner data structures, governance, and requirements within the unified learning platform.
• Build dashboards and signal feeds to inform campaign decisions and platform prioritization.
• Identify patterns and anomalies in learner data to proactively surface findings for business stakeholders.

Requirements

• 6+ years of experience in learning operations, learning analytics, or instructional systems.
• Proven track record of building measurement frameworks from scratch, including metric definition.
• Experience managing content review, acceptance criteria, or standards governance in a learning environment.
• Strong data fluency with experience using LMS, CRM, or BI platforms.
• Ability to influence without authority and navigate friction across organizational boundaries.
• Must be based in or able to work from Mountain View or San Diego, California.

Nice to have

• Experience with Kirkpatrick evaluation or equivalent learning effectiveness methodologies.
• Background in tax, accounting, financial services, or professional credentialing environments.
• Knowledge of assessment validity, psychometric practices, or credentialing standards.
• Familiarity with enterprise data or BI platforms in a talent context.

Culture & Benefits

• Competitive compensation package with a strong pay-for-performance rewards approach.
• Eligibility for cash bonuses and equity rewards.
• Comprehensive corporate benefits program for full-time employees.
• Opportunity to work in a build-oriented role creating new playbooks and frameworks.