Customer Service Representative (Accounting/Banking/Healthcare)

TL;DR

Customer Service Representative (Accounting/Banking/Healthcare): Delivering professional customer support for financial transactions, billing, and patient services with an accent on accuracy and regulatory compliance. Focus on resolving complex account inquiries, managing sensitive data, and ensuring industry-standard compliance.

Location: Onsite in Rockville, MD

Salary: $25 - $30 per hour

Company

hirify.global is a professional staffing and services firm providing talent solutions for clients across various regulated industries.

What you will do

• Serve as the primary contact for customers via phone, email, and chat.
• Assist with account questions, billing inquiries, payments, and service-related issues.
• Provide accurate information regarding financial records, invoices, insurance claims, or banking services.
• Process transactions and account updates with a high level of accuracy.
• Maintain detailed interaction records in CRM or internal systems.
• Ensure strict compliance with company policies and industry regulations like HIPAA.

Requirements

• Experience in Accounting, Banking, or Healthcare industry.
• Strong communication skills and attention to detail.
• Must be able to pass a drug and background check.
• Availability to work Monday-Friday, 8am-5pm.
• Ability to navigate sensitive and regulated information.

Culture & Benefits

• Full-time employment opportunity.
• Stable daytime work schedule (Monday-Friday).
• Opportunity to work within professional, regulated corporate environments.