Medicaid Staffing Coordinator

TL;DR

Medicaid Staffing Coordinator: Coordinating caregiver schedules and processing Medicaid service cases for U.S.-based clients under the Oklahoma ADvantage Waiver Program with an accent on compliance, high-volume operations, and documentation accuracy. Focus on managing schedules, ensuring service coverage, tracking authorizations, and maintaining records in systems like Harmony and WellSky.

Location: Remote (Philippines), U.S. Hours

Salary: PHP 40,000/month + Performance Bonuses

Company

Staffing company supporting U.S.-based healthcare clients with caregiver coordination and case processing.

What you will do

• Coordinate scheduling of Care Professionals for clients under the Oklahoma ADvantage Waiver Program
• Manage caregiver schedules, time-off requests, changes, and call-offs to maintain service coverage
• Review and process Medicaid service authorizations, plans, and documentation
• Maintain accurate client records and track service changes, renewals, and updates in agency systems
• Communicate with case managers, clients, families, and state representatives on scheduling and service needs
• Perform daily system checks, follow up on clock-ins/outs, and ensure alignment with care plans

Requirements

• At least 1 year experience in scheduling, administrative support, healthcare coordination, or Medicaid-related roles
• Strong English communication skills (written and verbal)
• Strong organizational, administrative, and documentation skills
• Ability to manage multiple cases, schedules, and deadlines
• Tech-savvy with quick learning of new systems
• Strong attention to detail and process-driven mindset
• Work-from-home setup: Intel i5 with 8 GB RAM, 100 Mbps internet, backup device/power, secure VPN

Nice to have

• Experience with Medicaid waiver programs or home care operations
• Familiarity with healthcare scheduling or care coordination
• Experience using WellSky, Harmony, Authenticare, or similar systems
• Experience supporting U.S.-based healthcare or home care accounts

Culture & Benefits

• 10 days PTO
• Annual appraisal and career growth opportunities
• Healthcare benefits
• Supportive team environment