Senior Technical Process/Product Owner (Supply Tech)

TL;DR

Senior Technical Process/Product Owner (Supply Tech): Take end-to-end ownership of a business model cluster like wholesale or dropshipping, ensuring technical and operational stability of processes including data flows from product and pricing to orders, shipments, and cancellations. Focus on incident handling, root cause analysis, E2E testing strategies, bug lifecycle management, and driving long-term system improvements in collaboration with business and tech teams.

Location: Hamburg, Germany

Compensation: EUR 60,000 - 85,000 yearly

Company

One of Europe’s fastest growing e-commerce companies based in Hamburg and Berlin, operating at the intersection of fashion and technology with flat hierarchies, direct communication, and ownership culture.

What you will do

• Champion operational excellence of your business model cluster, owning all data flows from product/pricing to orders, shipments, and cancellations
• Handle incidents hands-on, perform technical bug investigations and root cause analysis
• Communicate results and resolutions to application teams, driving long-term preventative measures and system improvements
• Define, lead, and optimize E2E testing strategies for critical initiatives
• Establish and optimize bug lifecycle management processes
• Collaborate with other Technical Process Owners for cross-business improvements

Requirements

• 4+ years in tech-business interface role (Process Owner, Technical PM, Business Analyst)
• Advanced SQL skills and proficient database knowledge to interpret complex datasets
• Hands-on experience in incident handling and root cause analysis
• Solid understanding of system integrations, APIs, and data flows
• Ability to read/interpret logs and payloads
• Proficient with Postman or similar API testing tools
• Excellent written and spoken English communication skills

Nice to have

• Experience in eCommerce
• Experience with middlewares

Culture & Benefits

• Flat hierarchies, direct communication, pragmatic decisions, and clear ownership
• Team lunches, afterwork drinks, company events, quick coffees
• Inclusive environment valuing different backgrounds and perspectives
• Check benefits page for full perks

Hiring process

• Apply online via career page
• Response as soon as possible