Senior Product Manager (AI)

TL;DR

Senior Product Manager (AI): Leading end-to-end development of AI-powered conversation training platform with an accent on customer insights, market analysis, and product-market fit. Focus on translating user needs into prioritized features, collaborating with engineering/AI/ML/design teams, and delivering solutions aligned with security, innovation, and inclusion.

Location: Remote in the US

Compensation: $165K - $195K

Company

Building the operating system for conversation performance, combining hyper-realistic AI-powered training simulations with intelligent QA for frontline teams in mission-critical interactions across 25 languages.

What you will do

• Own products from concept to go-to-market and post-launch, including market/competition analysis and user needs translation into solutions
• Collect/analyze feedback from customers/stakeholders and partner with engineering, AI/ML, and design to build delightful products
• Prioritize features ruthlessly by weighing costs/benefits and align all work with values of security, customer impact, long-term mindset, innovation, and inclusion

Requirements

• At least 5 years building beloved consumer or B2B products users love
• Experience building/launching AI-powered products (professional or side project)
• Deep user/customer research skills to turn ambiguous inputs into action plans
• Strategic thinking with data-driven and instinct-based decision-making
• Technical enough to engage engineers on architecture/product decisions
• Ownership mentality, empathetic/rigorous communication, curiosity, and alignment with AI enhancing human interactions

Culture & Benefits

• Work alongside smart, ambitious, humble, and kind team
• Flexibility to work remotely from anywhere in the United States
• Generous retirement, equity, healthcare, and PTO policies
• Rewarding work solving real problems and helping people excel