Testing Team Lead

TL;DR

Testing Team Lead (QA): Leading a small team of testers to design and deliver CX solutions for web and IVR applications with an accent on test planning, automation, and resource balancing. Focus on developing test cases and scripts, identifying automation opportunities, and ensuring project deadlines through progress monitoring and issue resolution.

Location: Sacramento, CA (onsite)

Company

hirify.global is a fast-growing system integrator offering strategic Customer Experience (CX) solutions to clients.

What you will do

• Lead a small team of testers to meet project deadlines and balance resources across functional areas and releases.
• Plan web and IVR test efforts, develop test plans, cases, and scripts based on design documents.
• Identify testing needs, automation opportunities, and configure automation scripts.
• Work with Microsoft TFS for test management, reporting, execution, and training others.
• Conduct test review meetings with clients and staff, present status to managers, and foster a productive team environment.

Requirements

• Bachelor's degree in Computer Science, IT Management, or related field.
• Minimum 4 years planning, executing, and reporting test efforts.
• Minimum 4 years writing test cases and scripts for web applications.
• Experience with QA strategies, best practices for web testing, and SQL queries for test data.
• Strong interpersonal, verbal, and written communication skills for leading client meetings and interacting with diverse groups.

Nice to have

• Previous State of California government testing experience.
• Experience with Microsoft Team Foundation Server, Azure DevOps, Test Manager, or Azure Test Plans.
• Experience with IVR (Interactive Voice Response) testing.