Senior IVR Architect

TL;DR

Senior IVR Architect: Design and deliver CX solutions including IVR systems with an accent on business and technical requirements, speech standards integration, and leading development teams. Focus on architecting scalable solutions, hands-on application development, and ensuring on-time quality delivery.

Location: Remote in National, CA

Company

Fast-growing system integrator offering strategic Customer Experience (CX) solutions to clients.

What you will do

• Work with customers to identify business and technical requirements
• Architect solutions meeting business and technical requirements
• Lead a team of 2-5 developers
• Perform hands-on application development
• Collaborate with Project Manager for on-time, quality delivery

Requirements

• 3+ years of IVR development experience
• 5+ years of J2EE or .NET development experience
• 3+ years working with speech standards (VoiceXML, SRGS, MRCP, CCXML)
• 5+ years of Eclipse or similar IDE experience
• 2+ years of MVC based framework experience
• Expert in OOD, OOP and Design Patterns
• Excellent verbal and written communication skills
• Ability to lead a small team of developers

Culture & Benefits

• Value aptitude, creativity, and experience
• Diverse organization seeking passionate, committed professionals
• Competitive salary based on experience (DOE)